Shipping Policy

This policy describes how Below Cost Everything (BelowCostEverything.com) ships orders, when shipping is free, when a shipping charge may apply, and what you can expect for freight and international deliveries.

FREE SHIPPING

Most items generally ship free to addresses within the United States, unless the product listing says otherwise.

WHEN SHIPPING MAY NOT BE FREE

Free shipping may not be offered in some situations, for example:

- Orders being delivered outside the United States.
- Freight, oversized, or unusually heavy items.
- Any item whose product listing shows a shipping charge or says free shipping does not apply.

In those situations, the shipping charge is either calculated during checkout or shown on the product listing, and it is included in your order total before you pay.

INTERNATIONAL SHIPPING RATES

Shipping rates for international orders are calculated automatically at checkout. We do not provide shipping quotes.

HOW ORDERS ARE SHIPPED

We choose the carrier and shipping method for each order. Items that are too large or too heavy for standard parcel delivery are sent by freight carrier.

FREIGHT DELIVERY

Freight items are delivered to a business address in a commercially zoned area, as decided by the freight delivery company.

If you would like a freight item delivered to a home or any other address that is not commercial, you will be responsible for any extra charges from the carrier, for example a lift gate, a forklift, or additional people to move the product.

Occasionally, a large truck may not have enough space to get into or turn around in a neighborhood, and the delivery may then need special handling.

To ask for residential freight delivery and learn what it might cost, phone us at (713) 597-5833. When we can, we will let you know about extra shipping costs and get your approval before they are incurred.

Keep in mind that items delivered by freight cannot be returned. Please see our Refund Policy.

ORDER PROCESSING

Our goal is to ship each order within 72 hours after we receive it, not counting weekends and holidays. Sometimes this cannot be done, such as when an item is not available or an unforeseen issue comes up.

When an item in your order is on backorder, we will generally send the in-stock items first and ship the remainder once it becomes available. If you prefer not to wait for a backordered item, tell us and we can replace it with a different product or cancel that item and refund you.

DELIVERY DATES

We make no warranty or guarantee about the date or time your order will be delivered. The carriers we use set their own delivery schedules, and holidays or bad weather may cause delays.

DAMAGED DELIVERIES

Please check your shipment when it is delivered. If you find damage, decline the delivery so the carrier returns it to us, and tell us immediately. By accepting a damaged shipment, you give up your right to a replacement or refund for that damage. Our Refund Policy has the complete details.

ORDERS DELIVERED OUTSIDE THE USA

When the delivery address is outside the United States and its territories, the buyer is entirely responsible for any import duties, VAT, taxes, and related fees charged on the shipment. Customs or the shipping carrier (where applicable) may collect these charges. They are not part of our product prices or shipping charges and are not collected during checkout. Items shipped to addresses outside the United States cannot be returned; please see our Refund Policy.

Phone: (713) 597-5833
Online: Contact form at https://www.belowcosteverything.com/pages/contact-us